Last updated: March 1, 2026
These Terms of Service ("Terms") govern your use of the OLT EMS Solutions platform and services. By accessing or using our platform, you agree to be bound by these Terms.
By creating an account, purchasing a subscription, or using the OLT EMS Solutions platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use our services.
If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
OLT EMS Solutions provides a self-hosted ISP management platform that includes:
The platform is deployed on your own infrastructure. We provide the software, documentation, updates, and support according to your subscription tier.
You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms.
OLT EMS Solutions offers four subscription tiers: Starter ($143.75/mo), Professional ($230/mo), Business ($345/mo), and Enterprise ($517.50/mo), all inclusive of 15% VAT. Each tier includes specific features, user limits, and customer/ONU caps as described on our pricing page.
New subscriptions include a 7-day free trial with full access to the selected tier. A $1 PayPal authorization is required to verify your account.
You may upgrade your plan at any time (effective immediately). Downgrades take effect at the start of the next billing cycle. No prorated refunds are provided for downgrades.
You may cancel your subscription at any time. Access continues until the end of the current billing period. We do not provide refunds for partial billing periods.
You agree not to:
OLT EMS Solutions and all associated code, documentation, designs, logos, and trademarks are the exclusive property of OLT EMS Solutions. Your subscription grants you a limited, non-exclusive, non-transferable license to use the platform during your subscription period.
You retain full ownership of all data you enter into the OLT EMS platform. This includes customer records, billing data, network configurations, and operational data. Since the platform is self-hosted, your data resides entirely on your infrastructure.
We do not access, view, or process your operational data. We are not responsible for data loss resulting from your server hardware failures, misconfigurations, or lack of backups.
The platform is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:
To the maximum extent permitted by law, OLT EMS Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to:
Our total liability shall not exceed the amount you paid for the platform in the 12 months preceding the claim.
We may terminate or suspend your access if you:
Upon termination, your license to use the platform ends. Since data is self-hosted, it remains on your server unless you choose to delete it.
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms shall be resolved through binding arbitration or in courts of competent jurisdiction.
For questions about these Terms, please contact us: