Explore every module, feature, and capability built into OLT EMS Solutions.
4 features
Central hub with live clock, clock in/out, mini calendar, today's activity overview, daily work forms, and follow-up queue.
Session-based authentication with CSRF protection, 10-second heartbeat polling, and admin-kickable sessions.
Email-based password recovery with tokenized links (1-hour expiry) using PHPMailer SMTP integration.
Personal account management with password changes, security logging, and profile customization.
12 features
Full CRUD for subscriber records. Search, add, edit, and delete with service plans, MAC addresses, OLT nodes, and area assignments.
Guided step-by-step customer onboarding with automatic ONU detection, registration, speed and routing profile provisioning, and network description sync.
Generate and manage customer invoices with payment status tracking and printable invoice rendering.
Ticket creation, assignment, status management, and resolution with category/priority/department classification.
Payment recording and transaction history with method breakdown: Cash, Linx, Credit Card, Online Transfer.
New installation scheduling and management with status workflow: Scheduled, In Progress, Completed.
Field service work orders with printable technician documents, field data capture, and EMS auto-creation for offline ONUs.
Equipment and stock tracking with low-stock alerts and quantity/minimum-quantity monitoring.
Company expense recording with approval workflow (Pending, Approved, Rejected) and reporting.
Bank transfer processing and reconciliation. Manage incoming and outgoing bank transfers.
Send automated SMS alerts to customers for billing reminders, disconnection notices, and service updates via your SMS provider.
Self-service web portal for subscribers. Customers can view invoices, submit support tickets, check service status, and update their contact details.
6 features
Real-time ONU traffic usage and data consumption tracking via OLT/EMS integration with MAC-to-customer mapping.
Full ONU monitoring dashboard. Automated offline detection across all OLTs, work order auto-creation, rx signal history, and multi-OLT trend analysis.
Real-time ONU status alerts with notification sounds. Polled via API with badge counts for offline/online events.
Real-time OLT event log viewer with live tail mode, event-type stats, search, and time-range filtering.
Remote ONU data viewer supporting VSOL ONUs including V2801E, V2802GW, V2802RGW, V2804RGW, and V2801F models. Variant stats (total/online/offline/optical), grouped by model.
REST API for VSOL EPON/GPON OLTs (V1600D, V1600G, V1600G4, V2800). System info, PON ports, ONU list/status/optical, interfaces, and uplinks via EMS polling.
3 features
Log network checks per customer including status, MAC address, and outcome notes. Full history page with stats and filters.
Log customer calls with type, issue, duration, resolution, and optional follow-up routing. Dedicated history page.
Log IT tasks with type, priority, system/server name, hours spent, status, and follow-up.
1 feature
Interactive Leaflet map showing customer locations with OLT-grouped markers, BMS/OSP cross-referencing, and MAC-to-customer lookup.
6 features
Performance metrics with configurable date ranges, department filtering, and per-employee breakdowns across all work categories.
Manager-level reports covering today's monitoring, work orders, disconnections, and time logs with tabular views.
Detailed per-feature activity reports (monitoring, work orders, transactions, disconnections) filterable by employee.
Centralized reporting dashboard with printable, exportable reports for regulatory compliance, revenue, customer growth, ticket summaries, installations, and expenses.
Employee leave requests with approval workflows, file attachments, and admin/self views.
Automatically generate and email reports on a daily, weekly, or monthly schedule. Covers bandwidth usage, billing summaries, work orders, and custom metrics.
7 features
Manage team members. Create, edit, or deactivate users, assign roles, set permissions, and kick active sessions.
Configure service plans (speed/price/data cap), dropdown options (statuses, call types, priorities, departments).
Configure SMTP email server for outbound emails including password resets, notifications, and test delivery.
Comprehensive audit trail with category/severity/user/search filters, period selection, pagination, and CSV export.
Backup, restore, and data maintenance. Full system backup (ZIP), daily work backup, backup log history, and restore.
AES-256-GCM encryption for sensitive JSON data fields with configurable field-level encryption and migration tools.
Download, store, and restore OLT running configurations. Keeps a timestamped backup archive so you can roll back after firmware updates or config changes.