Dashboard
10:32:47
Tuesday, March 11, 2026
Clock Out
Follow-Up Queue 5 Open
Customer Type Priority Status Action
Marcus Johnson Call High Open Claim
Sarah Williams Field Job Medium Claimed Resolve
David Chen I.T Low Open Claim
Customer Management
ID Name Plan ONU MAC Area Status Actions
130020240001James Rodriguez Home 100 Mbps AC:15:A2:D4:8E:01North District Active Edit View
130020240012Maria Santos Home 50 Mbps AC:15:A2:D4:8E:12Eastside Active Edit View
130020240025Kevin Thompson Business 200 Mbps AC:15:A2:D4:8E:25Central Suspended Edit View
130020240038Lisa Chang Home 100 Mbps AC:15:A2:D4:8E:38Westpark Active Edit View
130020240044Andre Baptiste Home 25 Mbps AC:15:A2:D4:8E:44South Zone Pending Edit View
Billing & Invoicing
Recent Invoices
Invoice # Customer Plan Amount Due Date Status Action
INV-2026-03-001James Rodriguez Home 100 Mbps $599.00 Mar 15 Paid Print
INV-2026-03-002Maria Santos Home 50 Mbps $449.00 Mar 15 Paid Print
INV-2026-03-003Kevin Thompson Business 200 Mbps $1,299.00 Mar 15 Overdue Print
INV-2026-03-004Lisa Chang Home 100 Mbps $599.00 Mar 15 Unpaid Print
Support Tickets
Ticket # Customer Category Priority Assigned Status Created
#TK-0847Andre Baptiste No Internet Critical Tech Team A Open 10:15 AM
#TK-0846Kevin Thompson Slow Speed Medium Network Ops In Progress 9:42 AM
#TK-0845Sandra Miller Billing Dispute Low Billing Dept Open 9:10 AM
#TK-0844Maria Santos ONU Offline High Tech Team B In Progress Yesterday
Bandwidth Monitoring
OLT-1 (V1600G4) OLT-2 (V2800)
PON 1/1/1 PON 1/1/2 PON 1/1/3
Live Mode
History
Real-Time ONU Traffic LIVE
ONU Customer Plan Download Upload Rx Power Status
ONU 1/1/1:1James Rodriguez 100 Mbps 87.4 Mbps 12.1 Mbps -18.2 dBm Online
ONU 1/1/1:2Maria Santos 50 Mbps 42.8 Mbps 5.3 Mbps -20.1 dBm Online
ONU 1/1/1:3Kevin Thompson 200 Mbps 0 Mbps 0 Mbps N/A Offline
ONU 1/1/1:4Lisa Chang 100 Mbps 65.2 Mbps 8.7 Mbps -24.8 dBm Online
ONU 1/1/1:5Andre Baptiste 25 Mbps 24.1 Mbps 3.4 Mbps -19.5 dBm Online
Work Orders
New Work Order
All Types Installation Repair Maintenance
All Status Scheduled In Progress Completed
WO # Customer Type Technician Scheduled Status Actions
WO-2026-0312Andre Baptiste Installation John M. Mar 11, 2PM In Progress Print Edit
WO-2026-0311Lisa Chang Repair Mike R. Mar 11, 10AM Completed Print View
WO-2026-0310Kevin Thompson Maintenance Sarah K. Mar 12, 9AM Scheduled Print Edit
Customer GIS Map
All OLTs OLT-223 OLT-225 OLT-226
All Signal Levels Good Fair Weak Critical
Fly to Customer
Live map preview
Customer address and kit coordinates are linked in the demo sandbox.
Mapped customer detail
1 CUS0001 · Penal -18.2
2 CUS0002 · Penal -20.1
3 CUS0007 · Barrackpore -24.8
4 Coordinate source addr
OLT Config Backups
Backup All OLTs
Compare Latest
OLT Latest Snapshot Stored Status Last Run Action
OLT-223 20260607_080500.conf3 backups Latest 08:05 View
OLT-225 20260607_080700.conf2 backups Latest 08:07 Compare
Fleet 5 total snapshots2 OLTs Idle 2h ago Refresh
OLT Syslog & Monitoring
Demo incident summary
OLT-225 Demo Feed
2 critical events in 24h
Dying gasp, link down
OLT-223 Demo Feed
2 warning events in 24h
LOS, errored symbols
Live Filters
6 sample entries loaded
By OLT, severity, event type
OLT Syslog (Live Tail) DEMO DATA
10:32:41 [ERR] OLT-225 ONU 1 dying gasp, customer feed flagged for follow-up
10:29:18 [ERR] OLT-225 ONU 2 link down, customer record matched by MAC
10:21:54 [WARN] OLT-223 ONU 3 LOS alarm, weak optical path under review
10:17:05 [INFO] OLT-223 ONU 7 register success, MAC mapped to demo customer
09:58:11 [WARN] OLT-225 errored symbol period threshold exceeded
09:32:02 [INFO] Demo syslog API returned 6 entries with filterable stats
System Health & Admin Activity
Recent admin activity
Time Action By Target Details
10:15 Permissions Updated Demo Admin All Roles Monitoring and GIS permissions refreshed
09:47 User Created Demo Admin Demo Field Tech Provisioned for sandbox review
08:39 Role Updated Demo Admin Demo Field Tech CSR to Tech
07:54 User Suspended Demo Admin Demo Cashier Temporary demo lockout